Advanced Voice AI Agents & Chat Bots for CROs

Paid Trials’ Advanced Voice AI Agents and Chat Bots give clinical research organizations a powerful way to automate participant engagement at every stage of the recruitment process. These fully custom trained, human-like AI assistants operate 24/7, handling inquiries, answering study questions, gathering screening information, routing qualified participants, and triggering automated workflows — all without requiring coordinator availability.

Built specifically for clinical trial recruitment, Paid Trials’ AI agents integrate seamlessly with your CTMS, recruitment website, and mobile apps. Every call, conversation, or chat message is automatically logged and synced into your participant records, ensuring complete visibility for your team and eliminating manual data entry. CROs can scale communication, reduce delays, and improve screening throughput with zero additional staffing.

Human-Like Automation for Clinical Trial Recruitment

Most CROs struggle with missed calls, overwhelmed coordinators, unqualified leads, and inconsistent follow-ups. Paid Trials’ AI agents solve these challenges by acting as an extension of your recruitment team — instantly engaging participants, answering questions, and gathering the information needed to determine eligibility.

Our AI agents deliver:

• Natural, human-like voice interactions
• Study-specific scripted logic
• Automated pre-screening
• Dynamic question flows
• Real-time routing to coordinators
• Automated SMS and email follow-ups
• Full logging and analytics

This ensures every participant receives immediate, accurate, and personalized support, while your team focuses on higher-value screening and enrollment tasks.

Fully Customized for Each CRO and Each Study

Every voice AI agent and chat bot is custom trained to match your organization’s workflows, terminology, and branding. We build:

• Study-specific screening questions
• Branching logic and eligibility checks
• Custom scripts and responses
• Dynamic FAQs and explanations
• Routing rules for qualified leads
• Automated follow-up sequences
• Your preferred voice and tone

This allows each CRO to deploy AI communication tools that feel truly theirs — not generic, not templated, and not robotic.

Seamless Integration With the Paid Trials Product Suite

Paid Trials’ AI tools integrate natively with:

• Paid Trials CTMS (participant records, workflows, automations)
• White-label recruitment websites
• iOS & Android mobile apps
• Paid Trials Recruitment Platform

Every interaction is automatically synced into your CTMS, updating participant profiles in real time. Coordinators instantly see:

• Call transcripts
• Screening responses
• Chat histories
• Logged questions and answers
• AI-determined eligibility indicators
• Follow-up status

This eliminates gaps in communication and keeps your team fully aligned.

Key Capabilities of Paid Trials Voice AI Agents & Chat Bots

24/7 Participant Engagement
Instantly respond to calls, messages, and inquiries at any hour, ensuring no potential participant is missed.

Automated Pre-Screening
Run through scripted eligibility questions, qualify prospects, and send qualified participants directly to your team.

Human-Like Voice and Natural Language
Answer questions, explain study details, and walk participants through next steps using clear, conversational language.

Study-Specific Routing & Workflows
Direct eligible participants to your coordinators or trigger automated follow-up sequences.

Automated SMS & Email Sequences
Send reminders, confirmations, follow-ups, and next steps automatically based on AI interactions.

Custom Branding & Voice Options
Choose how your AI agent sounds and responds to match your organization’s identity.

Full CTMS Integration
All interactions, transcripts, and screening data are logged directly into your CTMS participant records.

Scalable to Thousands of Conversations
Handle high inquiry volumes without additional staff or manual workload.

Transform Recruitment Efficiency With AI

CROs using Paid Trials’ AI agents experience:

• Higher screening throughput
• Faster response times
• Reduced coordinator workload
• Better lead qualification
• Consistent participant communication
• Fewer drop-offs due to delays
• Improved study timelines

Instead of relying on limited staffing hours or manual follow-ups, your AI assistant ensures every participant receives immediate guidance, clarity, and next steps.

A Fully Hosted, Fully Managed Solution

You don’t need technical expertise. We handle everything:

• Setup and scripting
• Custom logic design
• Training and testing
• Hosting and performance
• Monitoring and optimization
• Updates and improvements

You simply turn it on — and watch your recruitment efficiency improve.

Bring Intelligent Automation to Your Clinical Trial Recruitment

Whether you’re running a single study or managing hundreds of trials across multiple sites, Paid Trials’ Advanced Voice AI Agents and Chat Bots give your team scalable communication power and automation built specifically for clinical research.