Privacy Policy

At Paid Trials, accessible from https://paidtrials.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Paid Trials and how we use it.

Paid Trials is a software-as-a-service (SaaS) technology platform that facilitates connections between individuals interested in participating in clinical research and independent third-party clinical research organizations. Paid Trials operates solely as an intermediary and does not conduct, sponsor, manage, or oversee clinical trials.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@paidtrials.com.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Paid Trials’ legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• Paid Trials needs to perform a contract with you
• You have given Paid Trials permission to do so
• Processing your personal information is in Paid Trials’ legitimate interests
• Paid Trials needs to comply with the law

Paid Trials will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Information We Collect

Information You Provide to Us

• Account Information: Name, email address, phone number, date of birth, and password
• Profile Information: Demographic information, medical history, health conditions, and eligibility criteria for clinical trials
• Communication Data: Information you provide when contacting us or participating in surveys
• Payment Information: If applicable, payment information for compensation related to clinical trial participation (processed through secure third-party payment processors)

Information We Collect Automatically

• Usage Data: Information about how you interact with our website and services
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: Approximate location based on IP address to show relevant clinical trials in your area

Information We Collect from Third-Party Services

When you choose to connect your Google account to our services, we may collect the following types of data:

• Google Account Information: Basic profile information including your name and email address
• Gmail Data (if applicable): Email address for communication purposes related to clinical trial notifications and updates

Paid Trials’ use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

How We Use Your Information

We use your personal information for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
• To verify your identity and provide secure access to our services (including through Google account authentication
• To match you with relevant clinical trial opportunities based on your profile and eligibility
• To schedule and coordinate clinical trial visits and manage your participation schedule (including through calendar integrations)
• To securely store and manage clinical trial-related documents, consent forms, and medical records
• To send you notifications about clinical trial opportunities, appointment reminders, and important updates (including via email)
• To process your transactions and send you related information, including confirmations, invoices, technical notices, updates, and security alerts
• To respond to your comments, questions, and requests and provide customer service
• To monitor and analyze trends, usage, and activities in connection with our website and services (using aggregated, non-identifiable data only)
• To send you marketing communications (with your consent, where required)
• To comply with legal obligations and enforce our terms and conditions

How We Store Your Information

We implement comprehensive security measures to protect your personal information:

• Encryption: All data is encrypted both in transit (using TLS/SSL) and at rest
• Secure Servers: Data is stored on secure servers with restricted access controls
• Access Controls: Only authorized personnel have access to user data, and access is logged and monitored
• Regular Security Audits: We conduct regular security assessments to identify and address vulnerabilities
• Data Location: Data is stored on servers located in the U.S.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Clinical Research Organizations (CROs) and Sponsors: When you express interest in a clinical trial, we may share your information with the relevant clinical research organizations and sponsors conducting that trial
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, email delivery, and customer service. These providers are bound by confidentiality agreements
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency)
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred

Your Control and Privacy Rights

You have the following rights and controls over your personal information:

• Access and Correction: You can access and correct your personal information through your account settings or by contacting us
• Data Deletion: You can request deletion of your data by contacting us at support@paidtrials.com
• Data Export: You can request a copy of your data in a portable format
• Opt-Out: You can opt-out of marketing communications at any time
• Revoke Third-Party Access: If you have connected your Google account, you can revoke Paid Trials’ access at any time by visiting your Google Account Permissions page

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Secure backup and disaster recovery procedures

However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Specific retention periods:

• Account Data: Retained while your account is active and for a reasonable period thereafter
• Clinical Trial Data: Retained as required by applicable regulations and research requirements
• Communication Records: Retained for as long as necessary to provide customer support and comply with legal obligations

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Log Files

Paid Trials follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and it is a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Tracking Technologies

Paid Trials (“we,” “us,” or “our”) uses cookies and similar tracking technologies to improve our website, understand how visitors use our platform, and support the functionality needed for participant and clinical research organization interactions.

1. What Are Cookies

Cookies are small files stored on your device when you visit a website. They help the site function properly, remember your preferences, and provide insights into how the site is used.

2. Types of Cookies We Use

Essential Cookies

These cookies are required for the website to operate. They support core functions such as security, form submissions, user sessions, and account login. You cannot disable essential cookies because the website cannot function without them.

Analytics Cookies (GA4)

We use Google Analytics 4 to understand how visitors use our site and to help us improve performance, content, and user experience. GA4 may collect data such as page views, device information, and general usage patterns. These cookies do not identify you directly.

3. How We Use This Information

The information collected through cookies may be used to:

• Improve website performance and usability

• Analyze traffic and usage trends

• Measure the effectiveness of our marketing

• Respond to inquiries, maintain user accounts, and facilitate matching with clinical research organizations

We do not sell personal information.

4. Your Choices

You can control cookies through your browser settings. Most browsers allow you to:

• Block or delete cookies

• Clear browsing data

• Limit tracking

Disabling certain cookies may affect website performance or limit available features.

5. Regional Considerations

If you live in a region that requires consent before non-essential cookies are used, our website may limit or disable analytics and marketing cookies by default unless consent is given.

Google DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.paidclinicaltrial.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we have hyperlinked to their Privacy Policies below:

• Google: https://policies.google.com/technologies/ads

Third Party Privacy Policies

Paid Trials’ Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Paid Trials does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

No Guarantee of Accuracy, Completeness of Information, and AI Usage

Paid Trials and all related websites, applications, blog posts, marketing materials, communications, and content are provided solely for general informational purposes and are not intended to constitute medical advice, clinical guidance, legal advice, regulatory advice, or any form of professional counseling. Many portions of our platform, including—but not limited to—trial descriptions, educational articles, blog posts, eligibility summaries, recruitment guidance, and any content on the website, may be created, analyzed, or supplemented using 3rd party APIs (Application Programming Interfaces), integrations and/or automated systems. Automated systems can make mistakes or generate content that is incomplete, outdated, inaccurate, or inconsistent with current clinical research standards. Additionally, information may be supplied by third parties such as clinical research organizations, investigators, sponsors, or recruitment partners, and we do not independently verify the accuracy, completeness, reliability, or timeliness of such data. Paid Trials makes no guarantees or representations regarding the accuracy, completeness, suitability, safety, reliability, or availability of any information presented anywhere on our platform, including blog posts and AI-generated content, and expressly disclaims all warranties, express or implied, including any warranty of accuracy, merchantability, fitness for a particular purpose, or non-infringement. You agree not to rely solely on information obtained from our website and to independently confirm all clinical trial details, risks, eligibility criteria, compensation, study status, and other information directly with the relevant clinical research organization or qualified health care professional. By using our platform, you acknowledge and agree that Paid Trials, its owners, affiliates, officers, employees, contractors, and agents shall not be liable to you—or to any participant, clinical research organization, investigator, sponsor, or other third party—for any claim, injury, adverse event, decision, loss, or damage of any kind arising from your use of or reliance on our content, including inaccurate or AI-generated information. Your use of the service constitutes your express agreement to assume all associated risks and to waive any claim arising out of errors, omissions, or inaccuracies in any content we provide.

Study details, eligibility criteria, and compensation amounts are determined by the clinical research organizations and sponsors and may change at any time.

Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

European Residents (GDPR)

If you are in the European Economic Area, you have rights under GDPR as described in the GDPR section above.

Do Not Track Signals

We do not currently respond to Do Not Track (DNT) browser signals. However, you can disable cookies and tracking through your browser settings.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Paid Trials. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Updates to Privacy Policy

Please note that we reserve the right to modify, amend, or update this Privacy Policy at any time and without prior notice. Such changes will be effective immediately upon posting on our website with an updated “Last Updated” date. Your continued use of Paid Trails following any such modifications signifies your acceptance of the revised policies and terms. We encourage you to periodically review this page to ensure that you are aware of and agree to any changes. If we make material changes to how we use Google user data, we will provide notice through our website or by email.

By using our platform, users acknowledge and agree to this privacy policy. The privacy policy is subject to change at any time, and it is the responsibility of the users to review it periodically for any updates. If you have any questions or concerns regarding this disclaimer or the content on our platform, please contact us.

If you do not agree to the updated terms, you should discontinue your use of our website and services and revoke any permissions.

Contact Information

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

Email: info@paidtrials.com
Website: https://paidtrials.com

We will respond to all requests within 30 days or as required by applicable law.

Last Updated: January 12, 2026