Refunds Policy

This Refunds Policy outlines the terms and conditions regarding refunds for subscription packages, marketing and technology services purchased on our website. By purchasing a subscription package or a service you agree to the terms of this policy.

Subscription Packages:

Paid Clinical Trial offers six different subscription packages, three monthly and three annually, designed to meet the diverse needs of companies and sponsors in the clinical trials industry. These packages provide various features and benefits tailored to support the successful posting and management of clinical trials. We also offer digital marketing, advertising and technology services in addition to the subscription packages.

Refund Eligibility:

We are committed to ensuring your satisfaction with our platform. If, for any reason, you are not happy with your subscription package, we offer a full refund within 7 days of your purchase. To be eligible for a refund, you must meet the following conditions:

1. Request within 7 Days: You must submit a refund request within 7 days of your purchase date. Requests made after this period will not be eligible for a refund.
2. No Significant Use: The refund is applicable only if you have not made significant use of the platform, such as posting multiple clinical trials or extensively utilizing the features of the package.
3. Account in Good Standing: Your account must be in good standing, with no violations of our Terms of Use or other policies.

How to Request a Refund:

To request a refund, please follow these steps:

1. Contact Support: Reach out to our support team via email at support@paidtrials.com or through our website’s contact form.
2. Provide Details: Include your account information, subscription package details, and the reason for your refund request.
3. Confirmation: Our support team will review your request and confirm whether it meets our refund criteria.

Refund Processing:

Upon approval of your refund request, we will process the refund to your original payment method. Please note that it may take up to 7-10 business days for the refund to appear in your account, depending on your bank or payment provider.

No Refunds After 7 Days:

We cannot issue refunds after 7 days from the purchase date. If you encounter any issues with our platform or services beyond this period, we encourage you to contact our support team for assistance.

Contact Us:

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at support@paidtrials.com. Our team is here to help you make the most of your experience with Paid Clinical Trial.

Last Updated: December 7, 2025